On occasion a client is not fully able to express their requirements. Our challenge is then to expand our conversation to help the client express their objectives to see if we can help them arrive at a solution. It is not unusual for clients to sometimes express their needs in terms of approaches that do not really help them meet their objectives.

A good friend of mine was charged with developing a solution for her university. The challenge…

Project Management is at the core of delivering IT services. This critical task is not an easy one and requires some very unique skills. I would say the greatest strength of a project manager is his/her TEAM: the way a project manager influences and empowers the team to get the job done is the key to success.  Peter Drucker said, "Management is doing things right; leadership is doing the right things." I believe the project manager should do the things right and "lead" the team in a right way while s/he manages the project.